Terms of Service

These Terms govern your use of waybill.ge, a hosted multi-tenant service that wraps the Georgian Revenue Service (rs.ge) waybill SOAP API and gives read-only access to cloud.balance.ge companies and QuickShipper delivery accounts you connect, for use by AI agents via the Model Context Protocol (MCP). One account and one mcp approval cover all of them. Balance access does not post or write the ledger, and QuickShipper access does not create, change or cancel deliveries. By creating an account or otherwise using the service you agree to these Terms. If you do not agree, do not use the service.

The service also gives read-only access to the Bank of Georgia accounts you connect, under the same account and approval. Bank access only reads balances and statements: it cannot make payments or transfers, or sign anything.

The service also gives read-only access to the TBC Bank accounts you connect, under the same account and approval. TBC Bank access only reads balances and statements: it cannot make payments or transfers, or sign anything.

The service also gives read-only access to the ProCredit Bank accounts you connect, under the same account and approval. ProCredit Bank access only reads balances and the statements of the last 90 days: it cannot make payments or transfers, or sign anything.

The service also gives read-only access to a 1C publication you connect (its standard OData interface, hosted by OneSoft), under the same account and approval. 1C access only reads: it cannot post, change or delete anything in 1C.

1. Eligibility and your account

• You must be authorized to enter into a binding agreement, and (for business use) authorized to act for the legal entity whose rs.ge service-user credentials, Balance.ge API user or QuickShipper account you connect.
• You are responsible for the security of the email account you sign in with and any API keys you generate. Notify us at hello@waybill.ge promptly if you suspect either has been compromised.
• One waybill.ge account is one tenant. One RS.GE service user per account is the launch scope; multi-account rs.ge support is not. You may connect several Balance.ge companies and QuickShipper accounts on that same account, within your plan's allowance.
• You may connect Bank of Georgia accounts only where you are authorized to give access to that company's accounts. Create a separate Business Online API client for waybill.ge and keep its client secret private. waybill.ge needs only the API right to read accounts (ანგარიში), not batch transfers. Bank connections count against your plan's allowance like the other integrations.
• You may connect TBC Bank accounts only where you are authorized to give access to that company's accounts. Create a separate API integration for waybill.ge in TBC Business Internet Banking and keep its client secret private. waybill.ge needs only the permission to view transaction history and account statements, never payment permissions. The integration reads as the Business Internet Banking user linked to it. Bank connections count against your plan's allowance like the other integrations.
• You may connect ProCredit Bank accounts only where you are authorized to give access to that company's accounts. Add a separate synchronization service user for waybill.ge in ProCredit Internet Bank and keep its password private. The service user gets the rights of the user it is added under; waybill.ge only reads statements, so a user without payment rights is enough. Bank connections count against your plan's allowance like the other integrations.

2. The service in plain terms

• You provide rs.ge service-user credentials so waybill.ge can call rs.ge on your behalf, and Balance.ge API users so it can read a connected company. We never share those passwords with AI clients you connect, and we encrypt them at rest (Fernet). For QuickShipper you sign in once; we keep only the login token QuickShipper issues, encrypted the same way, never your password.
• For Bank of Georgia you enter the API key (client ID and client secret) of that API client on the dashboard. We keep it encrypted the same way, use it only to read the balances and statements of the accounts you select, and never share it with AI clients. Bank tools return balances and transaction details, including counterparty names, tax IDs, IBANs and payment purposes, to the AI client you authorize. Disconnecting deletes the key here; it stays valid at Bank of Georgia until you delete the API client in Business Online.
• For TBC Bank you enter the API key (client ID and client secret) of that integration on the dashboard. We keep it encrypted the same way, use it only to read the balances and statements of the accounts you select and, when you press Find my accounts, to read 30 days of movements without naming an account so that you can choose the accounts, and never share it with AI clients. Bank tools return balances and transaction details, including counterparty names, tax IDs, IBANs and payment purposes, to the AI client you authorize. Disconnecting deletes the key here; it stays valid at TBC Bank until you delete the integration in Business Internet Banking.
• For ProCredit Bank you enter the name and password of that service user on the dashboard. We keep both encrypted the same way, use them only to read the balances and statements of the accounts you select, and never share them with AI clients. Bank tools return balances and transaction details, including counterparty names, tax IDs, IBANs and payment purposes, to the AI client you authorize. Disconnecting deletes them here; the service user stays active at ProCredit Bank until you block or delete it in ProCredit Internet Bank.
• For 1C you enter the address of your publication and the user name and password of a read-only 1C integration user. We keep both encrypted the same way, use them only to read that publication, and never share them with AI clients. 1C tools return records such as customers and suppliers, contracts, stock, prices, balances, cash and documents to the AI client you authorize. Disconnecting deletes the login here; disable the integration user in 1C to end access there.
• You authorize an MCP client (such as Claude, ChatGPT, or Grok Bot) to call our tools on one mcp scope. RS.GE tools read and manage waybills. Balance tools answer questions about a connected company and do not post or write the ledger. QuickShipper tools quote deliveries and read your orders and their status; they do not create, change or cancel deliveries. A quote is not a booking, and prices change. The full list and contract for each tool is documented in the MCP surface itself.
• Tool calls count against the monthly action limit of your plan (Free / Starter / Pro / Enterprise). One plan covers every connected product. One MCP tool call = one quota event, regardless of how many sub-requests we make to rs.ge, Balance.ge or QuickShipper internally. The Free plan includes full access to all features and has no end date; its monthly action limit resets on the 1st of each month, Tbilisi time.

3. Acceptable use

You agree NOT to:

• Use the service to issue, activate, or modify waybills you do not have legal authority to issue.
• Treat a Balance answer as a posted ledger entry. Balance tools only read.
• Treat a QuickShipper quote as a booking or a guaranteed price, or connect a QuickShipper account you are not authorized to use.
• Connect a Bank of Georgia account you are not authorized to read, or treat a bank read as a payment, a transfer or a confirmation from the bank.
• Connect a TBC Bank account you are not authorized to read, or treat a bank read as a payment, a transfer or a confirmation from the bank.
• Connect a ProCredit Bank account you are not authorized to read, or treat a bank read as a payment, a transfer or a confirmation from the bank.
• Attempt to gain access to other tenants' data, API keys, or credentials.
• Reverse-engineer or bypass the quota / rate limits, or share API keys outside your organisation.
• Use the service to produce waybills, invoices, or other tax documents that you know to be inaccurate, or to present a Balance read as something the service wrote.
• Probe or attack the service in ways that affect other tenants, including denial-of-service attempts.

4. AI clients

AI agents you authorize (Claude, ChatGPT, Grok Bot, and others) act on your behalf when they call our tools. You remain responsible for the consequences of those calls - including, but not limited to, activating a waybill on rs.ge (which is a legally meaningful act under Georgian tax law) and for decisions you make from a Balance read or a QuickShipper quote. Balance tools do not post or write the ledger. waybill.ge encourages an explicit user-confirmation step between drafting and activation, and our prompts ship that pattern; you may not bypass that protection in a way that lets an AI agent activate a waybill without your consent.

When an AI agent reads your Bank of Georgia accounts, the balances and transaction details it receives are handled by that AI client under its own terms. Connect only AI clients you trust with that data.

When an AI agent reads your TBC Bank accounts, the balances and transaction details it receives are handled by that AI client under its own terms. Connect only AI clients you trust with that data.

When an AI agent reads your ProCredit Bank accounts, the balances and transaction details it receives are handled by that AI client under its own terms. Connect only AI clients you trust with that data.

5. Plans, billing, and cancellation

• Plans (Free / Starter / Pro / Enterprise) and their quotas / prices are published on the landing page and on /dashboard/billing. Pricing is in GEL.
• Paid subscriptions are processed by our payment processor. They receive the order amount, currency, and your contact email; they issue you their own receipt.
• Subscriptions auto-renew at the end of each billing period unless you cancel. You can request cancellation by emailing hello@waybill.ge; we'll respond with the next steps. If we ship a self-serve cancel button later, this paragraph will be updated.
• Refunds: contact us within 14 days of a charge you believe was made in error; we will refund material errors. We do not refund used quota or partial periods unless required by law.
• We may change plan pricing for future billing periods with at least 14 days' notice via email. Existing periods stay at the price you were charged.

6. Availability and limits

• We aim for high availability but do not commit to a formal SLA at launch.
• We depend on rs.ge being reachable for any tool that calls it, on Balance.ge being reachable for a Balance question, and on QuickShipper being reachable for a delivery question. We cannot offer credit for downtime caused by any of these upstream systems.
• Bank tools depend on Bank of Georgia's Business Online API being reachable and on the API rights of your Business Online user. We cannot offer credit for downtime or refusals at the bank. We may pause bank access for every account at once if we see a risk; stored keys stay stored while it is paused.
• TBC Bank reads depend on TBC Bank's Business Integration Service being reachable and on the Business Internet Banking user linked to your integration being active and seeing the accounts. We cannot offer credit for downtime or refusals at the bank. We may pause bank access for every account at once if we see a risk; stored keys stay stored while it is paused.
• ProCredit Bank reads depend on ProCredit Bank's synchronization service being reachable and on the rights of the user the service user was added under, and they reach back 90 days at most. We cannot offer credit for downtime or refusals at the bank. We may pause bank access for every account at once if we see a risk; stored service users stay stored while it is paused.
• Quota overage: calls past your plan's monthly limit are rejected with a structured error. Upgrade your plan or wait for the next period to resume.

7. Intellectual property

waybill.ge's software, copy, brand, and documentation are the property of the operator. Your data is yours. Nothing in these Terms transfers ownership of your data to us; we only hold it long enough to operate the service on your behalf, subject to the Privacy Policy.

8. Warranties and disclaimers

The service is provided "as is" and "as available." To the maximum extent permitted by Georgian law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or that it will catch every possible rs.ge, Balance.ge or QuickShipper validation error before a call.

9. Limitation of liability

To the maximum extent permitted by Georgian law, our aggregate liability arising out of or relating to the service in any 12-month period will not exceed the amount you paid us for the service in that period. We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, lost data, or business interruption.

This limit does not apply where Georgian law disallows it (e.g. gross negligence or wilful misconduct).

10. Termination

• You may stop using the service at any time. To delete your data, email hello@waybill.ge (see Privacy Policy §7).
• We may suspend or terminate accounts that violate these Terms or that we reasonably believe pose a risk to other tenants or to the service. Where practical we will give you notice and a chance to cure.

11. Governing law and disputes

These Terms are governed by the laws of Georgia. Disputes arising out of or relating to the service will be resolved in the competent courts of Tbilisi, Georgia.

12. Changes to these Terms

Material changes will be announced on this page with a new "Last updated" date. We'll also email registered tenants for changes that affect billing, data handling, or acceptable use. Continued use after a change constitutes acceptance.

13. Contact

All notices and questions: hello@waybill.ge.